"We placed an order for the exact same wallpaper as we have purchased from this company before. Website was the same including EXACT SAME PHOTOS of the patterns. When the wallpaper arrived and we tried to put it up it was different pattern AND dimensions. Regardless of them using updated dimensions on the website - THEY WETE STILL SHOWING THE OLD PATTERN AND PAPER ON THE WEBSITE! Refund was refused as the roll was opened. Pathetic customer service."

"Bought the Liquid Marble Wallpaper Blue, Bronze to do our bedroom and both rolls turned up with white marks / scratches every few meters on the roll. The customer service representative Amy handled the call well and sent us 2 new replacements next day delivery. The 2 new rolls were a different batch number so we were hoping the printing issue was sorted. Yet again the same issue. Phoned and spoke to a bloke this time who wasnt helpful and kept telling us it's not their job to check the rolls going out it's their manufacture even though their the seller. Was told because it was so little numbers they wouldn't email out customers saying the batch was faulty to give people a heads up to return. Ended up getting a refund and buying from Dunelm."

"If you're looking for something different you can't go wrong here. Not cheap but quality never is. Helpful staff and roomy showrooms and wisely customer toilets! This is Italian feature wallpaper absolutely gorgeous product available exclusively to I Love Wallpaper."

"Very nice staff very helpful access to shop difficult as my husband uses a wheelchair not disabled friendly access would greatly benefit from a ramp at the front door. Would have not been able to get my husband into the store without help from the staff"