Barbara Marshall3 months ago
"We have just replaced oak doors with a new composite anthracite grey front door with a large glass border . Our hallway was cold and draughty, now it’s warm and cosy. Thank you Celestial staff for your professionalism throughout from design, ideas, knowledge and cost. We would highly recommend Celestial for high quality, efficient and great pricing. Thank you again more happy customers x😊"
Michael Moorhouse3 months ago
"Avoid their installation service; good manufacturer...but:
Both times I used this company I had to have 'remediation actions' take; in the 2025 contract these were detected and enforced by formal building control inspections as Celestial's management declared that their internal 'installation manager' lacked the skills to assess building work. Seriously, I requested - and got - the recording of the phone call via an SAR stating this.
Their approach was so bad on the last job they couldn't/wouldn't complete as they 'ran out of money' (again, quoting from a phone call I have their record of), so I had have the contract finished at my own, extra, expense - and the hassle that went with it.
Hence photos show Phase I of III - all that was delivered. Is poor to medium quality, if Building Control complient (i.e. 'minumum safe standard'): the blockwork is particularly shocking - who does blockwork like that and not called 'Clive'? - remember this is their second attempt as they took it down to 'remediate' (install) the insulation they missed underneth it the first time.
Oh and the frist waste skip was on the pavement and over the street's fire/water hydrant; was removed when I pointed this out to the skip company directly and Celestial organised a replacement. The replacement was on my lawn for a month until I arranged for its removal directly - again - with the waste company.....who didn't know what size it was until I went out and measured it."
Leanne Sewell3 months ago
"Many thanks to the team at Celestial Windows for our beautiful new front door!
After many years of looking through Google images and Pinterest for inspiration, I booked an appointment with Celestial Windows sales team. I thought I had a good idea of what I wanted, but their Sales Manager Paul took that and enhanced it. His knowledge of the colours available and the styles of glass meant that I ended up with a front door better than I had envisioned. We had to delay our installation due to personal issues, this was not a problem to the team at Celestial. Not only did they accommodate our delay but they dealt with us with such compassion.
Once the installation had begun, of course the heavens opened! But the team were not deterred! They continued to work not only with efficiency, but ensuring my home was kept clean and dry (entirely unsure how they left it so neat in that weather)
One or two cups of tea later and they walked away with a smile and a thank you and left behind one very happy customer. Within days I had recieved my 10 year guarantee and I could not be happier with my new door.
My passage feels lighter after Celestial encouraged me to get a door with more glass, and it feels warmer too. Its robust and secure and to top it off, it looks absolutely gorgeous! Thank you Celestial Windows, I wouldnt hesitate to recommend you to anyone who asks."